Client and patient records are securely stored by Sarah Hind Veterinary Physiotherapy in accordance with GDPR. Your details are only used for arranging veterinary referrals with your Veterinary Surgeon, for Sarah Hind Veterinary Physiotherapy to communicate with you about your pet’s therapy or appointments and to complete any required insurance claims. Your details will not be shared with anyone else. You have the right to ask for your personal date to be deleted. Any complaints should be made to Sarah Hind.
TERMS AND CONDITIONS
Sarah Hind reserves the right to cancel any session due to unforeseen circumstances such as but not limited to power failure, maintenance or illness. Health and safety should be paramount at all times, Sarah will carry out an evaluation prior to commencement of any treatment and continually assessing throughout, Sarah reserves the right to cancel treatment if the situation is deemed to be unsafe in her opinion. Clients are asked that should a patient have a history/tendency of biting/kicking or any other potentially serious vices to advise Sarah prior to the commencement of treatment in the interests of safety.
If you need to cancel your appointment please get in touch 48 hours prior to the appointment where possible. Any cancellations less than 48 hours in advance may be subject to 50% of the appointment charge.